Welcome to PlanetCaShop. By accessing our website, creating an account, or purchasing any product offered through our platform, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our services.
These Terms constitute a legally binding agreement between you ("User", "you") and PlanetCaShop ("we", "us", "our"). We reserve the right to update these terms at any time. Continued use of the platform after changes constitutes your acceptance of the revised terms.
A registered account is required to purchase any cryptocurrency code or gift card on PlanetCaShop. Guest checkout is not available to ensure transaction security and code delivery integrity.
To create an account, you must provide the following information:
You agree to provide accurate, current, and complete information at registration and to keep it updated. Providing false information is grounds for immediate account suspension and potential legal action.
You are solely responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at support@planetcashop.com if you suspect any unauthorized access to your account.
In compliance with anti-money laundering (AML) regulations and to prevent fraud, PlanetCaShop may require identity verification before processing transactions above certain thresholds or upon account review. This process is commonly known as "Know Your Customer" (KYC).
You may be required to submit:
The purpose of collecting this information is exclusively to:
Your identity documents will never be sold, shared, or disclosed to third parties, except as strictly required by law or legal order from a competent authority.
Failure to complete identity verification when requested may result in temporary suspension of purchasing capabilities until verification is complete.
PlanetCaShop provides a digital marketplace for the purchase of:
We act as a retailer and distributor of cryptocurrency codes. We do not operate as a cryptocurrency exchange, broker, wallet provider, or financial institution. Prices shown on the platform reflect current market rates and may vary at time of purchase.
We reserve the right to modify, suspend, or discontinue any service or product offering at any time without prior notice.
All purchases require a registered and verified account. The purchase flow is as follows:
Accepted payment methods include:
All transactions are processed in USD. Currency conversion, if applicable, is handled by your card issuer. PlanetCaShop is not responsible for any additional fees charged by your bank or payment provider.
Prices are locked at the time of payment confirmation. We are not responsible for any price movements after a transaction has been completed.
Codes are delivered exclusively via email to the address registered on your account. Ensure your email address is correct and accessible before completing any purchase.
Delivery is typically instant once payment is confirmed. In some cases, due to security reviews or payment verification, delivery may take up to 24 hours. If you have not received your code within 24 hours, please contact our support team.
You are solely responsible for the safekeeping of your received codes. PlanetCaShop is not liable for codes that are lost, stolen, used by unauthorized parties, or expired after delivery. Codes are non-transferable and must be redeemed only by the account holder.
Due to the digital and instant nature of our products, all sales are final. We do not offer refunds or cancellations once a code has been delivered to your registered email address.
Exceptions may be considered solely in the following circumstances:
To request an exception, contact support@planetcashop.com within 48 hours of purchase, providing your order ID and a clear description of the issue. We reserve the right to approve or deny any refund request at our sole discretion.
You agree not to use PlanetCaShop for any of the following prohibited purposes:
Violation of any of the above may result in immediate account termination, transaction reversal, and reporting to the relevant authorities.
All content on the PlanetCaShop platform — including but not limited to the logo, design, text, graphics, code, and trademarks — is the exclusive property of PlanetCaShop and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
PlanetCaShop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services, including but not limited to loss of profits, loss of cryptocurrency value, or data breaches not caused by our negligence.
Our total liability for any claim arising under these Terms shall not exceed the total amount paid by you for the specific transaction giving rise to the claim.
The cryptocurrency market is highly volatile. PlanetCaShop does not provide financial, investment, or tax advice. Purchasing cryptocurrency codes is done at your own risk.
These Terms and Conditions shall be governed by and construed in accordance with applicable international commercial law. Any disputes arising from the use of our platform shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes shall be submitted to binding arbitration under internationally recognized arbitration rules.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify registered users via email and update the "Last updated" date at the top of this document. Your continued use of PlanetCaShop after receiving such notice constitutes acceptance of the updated Terms.
For any questions, concerns, or complaints regarding these Terms and Conditions, please contact us: